When members of an organization are influenced by shared values and norms, they are being influenced by what aspect?

The correct answer is culture because it encompasses the shared values, beliefs, and norms that shape the behaviors and practices within an organization. Organizational culture is foundational in influencing how employees interact, make decisions, and approach their work. It acts as a guiding framework that helps to create a sense of identity among members of the organization and contributes to a cohesive work environment.

Culture influences everything from how teams function to the overall corporate environment. It can drive motivation, engagement, and productivity, as employees often align their actions with the established values and norms of the organization. A strong culture can also aid in the retention of employees and attract new talent who share similar values.

The other choices, such as leadership, policy, and communication, play important roles within an organization but do not inherently provide the same foundational influence as culture. Leadership can shape and reinforce culture but is not itself the cultural aspect. Policy refers to the rules and guidelines set by the organization, which may be a reflection of its culture but do not encompass the values and beliefs driving employee behavior. Communication is essential for sharing and reinforcing culture but is a separate function that does not solely represent the shared values and norms among members.