What is the primary purpose of conflict management in organizations?

The primary purpose of conflict management in organizations is to effectively resolve disputes and maintain productivity. Conflict is a natural occurrence in any workplace, often arising from differences in goals, values, and perspectives among team members. When conflicts are handled properly, they can lead to constructive outcomes, such as improved communication, strengthened relationships, and enhanced problem-solving.

Effective conflict management focuses on addressing the underlying issues that lead to disputes rather than simply trying to eliminate conflicts completely. This involves fostering a culture where open dialogue is encouraged, and employees feel supported in expressing their concerns. Managing conflict well ultimately helps to sustain an organization's productivity and contributes to a more positive and collaborative work environment.

Other options do not capture the essence of conflict management. Encouraging disputes or promoting competition could lead to a toxic work environment rather than fostering teamwork and collaboration. Additionally, while it may seem ideal to eliminate all conflicts, this is unrealistic and could stifle creativity and innovation, as some degree of conflict can lead to beneficial change and improvements within an organization.