What arrangement must managers create to achieve desired work attitudes and behaviors from employees?

To achieve desired work attitudes and behaviors from employees, managers need to create effective task and authority relationships. This arrangement defines the organizational structure, clarifying roles, responsibilities, and the hierarchy within the team or organization. When employees understand what is expected of them and how they fit into the overall organizational framework, they are more likely to align their attitudes and behaviors with the organizational goals.

Establishing clear task and authority relationships ensures that employees know who they report to, what their specific responsibilities are, and how their work contributes to the larger objectives of the organization. This clarity fosters accountability and encourages employees to take ownership of their work. It also creates a more organized and efficient work environment, which can positively influence employee morale and engagement.

In contrast, while incentives and rewards, training and development programs, and performance appraisals are all important tools for motivation and employee development, they are often most effective when there is a solid foundation of clearly defined task and authority relationships. Without this structure, even the best incentives or training programs may not lead to the desired work attitudes and behaviors.